Allegro is proud to congratulate team mate Abby Grossman on passing the HP-UX 11i v3 System Adminstration Exam. Abby may now add "CSA" to her extensive list of honors and achievements. Well done Abby!

Allegro once again congratulates team member Barry Durand, this time on being awarded the HDI professional certificate of Support Center Team Lead. Barry has now been working as a Software Support Analyst at Allegro for 10 years and this latest training and certification adds to his extensive knowledge and skill set.

Allegro congratulates Barry Durand on being awarded the HDI (Help Desk Institute) professional certificate of Support Center Analyst. Barry has been working as a Software Support Analyst at Allegro for over 9 years and this training and certification attest to his many years of service.

Allegro is delighted to announce that Tom Pintacsi has joined our team as Manager of Support Services. Tom has 27 years of customer support experience having worked for both Hewlett-Packard and Ideal Computer Services as a Senior Customer Engineer. He subsequently gained his managerial experience at Ideal first in the executive role of VP of Operations for five years, followed by a promotion to President/CEO, a position he held for over two years.

Tom looks forward to working with the Software Support Team at Allegro to help manage our rapid growth and to guide the team toward meeting our full potential.

Allegro Consultants is excited to announce yet another outstanding addition to our Technical Support team!

Alex Chaney has over 18 years of experience in large-scale solution design and management. He gained his extensive expertise working at numerous Fortune 500 technology, finance, and telecommunications companies. Alex's operating system support background includes several UNIX variants including HP-UX, Solaris, AIX, SCO, and Linux. Some of his key strengths include ServiceGuard, Disaster Planning/Recovery, SAN administration, and Server Consolidation.

Allegro is thrilled to announce the expansion of our Technical Support and Training team. Our newest members Donna Hofmeister and Mike Tierney bring years of experience and expertise to the team.

Donna (aka 'd') is well known in the MPE community for her association with OpenMPE and advocacy on the HP3000-L. Her MPE and HP-UX skills, as well as her extensive experience working within a large corporate data center will augment and enhance Allegro's offerings. Donna holds Certifications in HP-UX System Administration and in ITIL Foundations.

Mike spent 17 years at Hewlett-Packard where he served in the Response Center and WTEC (aka "the Expert Center"), as well as doing a two-year stint with the Information Access project. His support duties were primarily focused on HP's MPE database products -- TurboImage, Allbase/SQL, Image/SQL -- though he has been known to weigh in on other products and platforms. Mike hopes to leverage his heavy database background by obtaining Oracle certification in the near future.